For 24 Hour Access to Care and Crisis Services
For Information, Questions, Concerns or Complaints
Call Toll Free 1-866-875-1757
Call Toll Free 1-855-250-1539
Home
|
Contact Us
|
EthicsPoint
|
Careers
|
OWA-Webmail Login
|
Zixmail Login
|
Alpha-Portal Login
For Consumers
What's Happening
Access
Call Center
Consumer Handbook
Appeals Policy
Appeals Procedure
Voter Registration Form
Welcome Letter
CCNC/CA
Clinical Information Resources
Community Resources
Crisis Intervention Team (CIT)
Committees & Groups
CFAC
Community Companions
Human Rights
Peer Support
National Alliance on Mental Health (NAMI)
NAMI Wilmington
Medicaid Waiver Info
Privacy Notice
Recovery
Peer Support
RecoveryNC
Services & Information
Clinica Latina
Community Resources
Consumer Handbook
DD Waitlist
Discharge Information
Grant Information
Guide for Your Healthcare
Housing Resources
Hurricane Assistance
Parents Medication Guide
Provider Search
System of Care (For Consumers)
System of Care (For Consumers)
For Providers
AlphaMCS Portal
B-3 Service Definitions
Topic Listing
DD/CAP
Endorsement
Incident Review Process
Medicaid
Medical Record Retention
NC-SNAP
NC-TOPPS
New Providers & Services
Provider Services Staff
System of Care (For Providers)
Zixmail E-mail
CCNC/CA
Billing & Claims
Communication Memos
Forms
Medicaid Waiver Info
Network Needs
Provider Manual
Provider Meetings
Provider Search
Training
Utilization Management Resources
Provider Search
Search the Provider Network Database
Quality Management
About QM
QM Plan
Provider Performance Monitoring
CoastalCare Performance Monitoring
QI Tools
QI Newsletter
QM Committee
Needs Assessment
Surveys
About Us
Who we are
Mission, Vision & Values
Organizational Chart
Organizational Plans
Strategic Plans
Management Team
Area Board & Committees
About the Area Board
Area Board Meetings
Committee Meetings
Board Member Training
Annual Reports
FAQ
Topic Listing
AlphaMCS Portal
B-3 Service Definitions
CCNC/CA
Billing & Claims
Communication Memos
Forms
Medicaid Waiver Info
Network Needs
Provider Manual
Provider Meetings
Provider Search
Training
Utilization Management Resources
Home
Providers
State Funded Services
Providers' Page
State Funded Services
Diagnosis/Target Pop Crosswalk and Service Array
Claims Review and Processing Adjudication Policy
Checkwrite Schedule
Provider Portal User Request
Provider Web Portal
Authorization Info
Sample-Sliding Fee Schedule
Service Codes and Rates
Denial Codes
Contract insurance requirements
Target Population Training Slides
Authorization Info
Clinical Decision Tools Used by CoastalCare Care Managers
I.
CoastalCare Benefit Plan for Public Funds
DD Certification Request Form
MH/SA Certification Request Form
II. Service Certification Table (Coming Soon!)
III. Service Definitions
Division of Medical Assistance Enhanced Mental health and Substance Abuse Services Revised 6/11/09
North Carolina Department of Health and Human Services Division of Mental Health Developmental Disabilities, and Substance Abuse Services MH/DD/SAS Service Definitions, January 1, 2003 (with revisions January 15, 2003)
North Carolina Medicaid Special Bulletin (revised 10/27/05) Targeted Case Management for Mentally Retarded/Developmentally Disabled (MR/DD) individuals
Developmental Disabilities Services, Developmental Therapy Service (February 23, 2006 North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services Memorandum)
Service Definitions Specific to Special Populations
Jail Diversion
IV.
Medical/Clinical Necessity Criteria adopted from the Division of Medical Assistance document, "LME UM Requirements and Procedures", issued 11/14/08, section VII A and B
V.
North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services Person-Centered Planning Instruction Manual (2008 version)
VI.
North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services Implementation Update #36 (11/15/07) Comprehensive Clinical Assessment required elements (2008 House Bill 2436) required Comprehensive Clinical Assessment prior to service delivery except where it impedes access to crisis or emergency services.
Back to top
Links
Benefit Plan
Billing & Claims
Certifications