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Contact Us

 


Access Care and Crisis Services
24 Hours a Day, 7 Days a Week
1-866-875-1757

Customer Services
(for questions, concerns, complaints and/or compliments)
Monday through Friday
8 a.m. to 5 p.m.
1-855-250-1539 

 

You can also e-mail us at Customer.Services@coastalcarenc.org 

CoastalCare has three office locations

Wilmington
3809 Shipyard Blvd
Wilmington, NC 28403
PO Box 4147
Wilmington, NC 28406
Main Line: (910) 550-2600
Fax:     (910) 550-2558
 
Jacksonville
165 Center Street
Jacksonville, NC 28546
Main Line:  (910) 459-4815
Fax:      (910) 550-2558
 
Morehead City
3820 B Bridges Street
Morehead City, NC 28557
Main Line: (252) 648-3100
Fax:     (910) 550-2558
 
 



 Department Information
           

 
Administration
P: 910-550-2556
F: 910-550-2558
  
Business Management
P: 910-550-2600
F: 910-550-2570
Care Coordination
P: 910-550-2574
F: 910-550-2720
  
Community Development
P: 910-459-4840
F: 910-550-2730
Corporate Compliance
P: 910-459-4845
F: 910-459-4846
  
Customer Services
P: 910-550-2604
Toll Free: 855-250-1539
F: 910-550-2623
Human Resources
P: 910-550-2693
F: 910-550-2695
  
Information Management
P: 910-550-2632
F: 910-550-2631
Network Management
P: 910-550-2651
F: 910-550-2657
  
Quality Management
P: 910-550-2661
F: 910-550-2665
Utilization Management
P: 910-550-2668
F: 910-550-2683