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Consumers' Page

CFAC


Meeting Schedule
The Consumer and Family Advisory Committee (CFAC) meets the second Tuesday of every month at 5 p.m.  The location of the meeting rotates between our office locations in  Wilmington, Jacksonville and Morehead City.


 
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Wanted: Consumers and Family Members

CoastalCare has an active and committed Consumer and Family Advisory Committee (CFAC). This Committee consists of consumers and family members from our three (3) client service areas; mental health, intellectual/developmental disabilities and substance use, and from the five (5) counties served by CoastalCare;Brunswick, Carteret, New Hanover, Onslow, and Pender counties. The CFAC has an active role throughout the planning, development and implementation of CoastalCare functions as a Local Management Entity. The CFAC will:

  • Offer recommendations on areas of service eligibility and service array, including identifying gaps in services.
  • Assist in the identification of under-serviced populations.
  • Provide advice and consultation regarding development of additional services and new models of service.
  • Participate in monitoring service development and delivery.
  • Review and comment on the state and local service budgets.
  • Observe and report on the implementation of state and local business plans.
  • Participate in all quality improvement measures and performance indicators.
  • Ensure consumer and family participation in all quality improvement projects at both the provider and LME levels.
If you are interested in joining, or have any questions about  the CFAC, contact CoastalCare's Customer Services Department toll-free at 1-855-250-1539.

 
CFAC Meeting Minutes


Click here to view minutes from previous CFAC meetings